What to do when your company opening information is stolen?

What to do when your company opening information is stolen is a question many people have been wondering recently. Suddenly one fine day you discover that you are the director of a strange business. The feeling at that time was definitely hot and extremely worried. Let’s go together AnonyViet Find out how to completely solve this problem on eTax Mobile.

What should I do when my company opening information is stolen?

To untangle this ironic situation, just calmly pick up your phone and follow the steps below.

Step 1: First, just open the application eTax Mobile Up and log in with your personal account. Right on the main screen, you find the section Personal information then click select Organization/business information. At this time, the system will clearly list the list of companies under your name.

Step 2: In each line of information for each company, you will see buttons like: Send feedback, See results and See details. If you browse and see a strange company that doesn’t belong to you, immediately click the button Send feedback.

Next, options will appear on the screen. Just choose the correct line to report your information being falsified as a business representative. The system will switch to a screen allowing you to send a complaint according to the tax code of that ghost company directly to the tax authority.

Here you choose the content to report, attach additional evidence files if any, remember to check the box stating the truth and then click Send information. Finally, the confirmation screen appears, click Agree that’s it.

Step 3: After you finish the operation, the system will notify you that it has been sent successfully. Thanks to that, your complaint information is sent straight to the tax authority managing that business for them to resolve.

Step 4: After sending, you can periodically check the results. You just need to click the button See results to check the status. When the tax officer processes and responds, the application will notify you. The results view button will now turn green. Just click on it to read detailed responses from the authorities.

Surely many people are still confused and don’t know what to do when their company opening information is stolen the first time they encounter this problem. Just follow the 4 steps above and everything will go smoothly.

When are tax authorities allowed to provide your information?

Personal data security is always a painful issue. According to the new regulations of the Tax Administration Law 2025, applicable from mid-2026, your information is kept very secure. However, there are still three exceptions where tax authorities are required to provide taxpayer data.

• The first is when there is a written request from authorities such as police investigation, procuracy, court or state inspection. This is mainly to serve crime solving activities or statutory audits.
• The second is to provide it to other competent state agencies if they have a valid written request.
• Third is sharing data with foreign tax authorities. This only happens when Vietnam has signed international tax treaties or agreements with that country.

Prohibited acts in tax administration from 2026

The new law is extremely clear about what absolutely cannot be done. Everyone, remember to read the list below carefully to know how to avoid bringing disaster to yourself:

For officials and tax authorities:

• It is strictly forbidden to shake hands with taxpayers at night tax evasion or profiteering from the budget.
• Absolutely do not take advantage of your position to smuggle people’s personal information out.
• It is forbidden to falsify the results of tax inspection records.
• Must not have an attitude of harassment or harassment that causes difficulties for people.

On the part of people and businesses:

• It is forbidden to conceal, refuse to declare or grossly misrepresent the amount of tax payable.
• Do not obstruct tax officials who are performing their duties.
• It is strictly forbidden to act lazily or resist and refuse to provide documents when being inspected.

Regarding the use of tax codes:

• Do not use someone else’s tax code to do anything illegal.
• It is forbidden to lend your tax identification number to others for the wrong purpose.

About invoices and data system:

• Selling goods or providing services without issuing invoices is a violation of the law.
• It is forbidden to use ghost invoices, fake documents or arbitrarily create illegal electronic invoices.
• Absolutely do not sabotage or secretly access the taxpayer data system.
• It is forbidden to spread rumors and spread false information that affects the reputation of tax authorities.

Conclusion

In general, understanding What to do when your company opening information is stolen will help you avoid countless legal troubles. Don’t let your carelessness create opportunities for bad guys to profit. Please regularly check your tax application to protect your personal interests. Wishing you a successful operation and never falling into this ironic situation.

Frequently Asked Questions (Q&A)

1. Do I need to go directly to the tax authority to report?

It’s not necessary. You can completely sit at home and submit feedback directly via the extremely convenient eTax Mobile application on your phone.

2. How long does it take for the tax authority to resolve the complaint?

Processing time depends on each specific case and the tax authority’s internal processes. Please keep monitoring the status of the results button on the application to know the progress.

3. When will the new law on tax administration begin to apply?

According to current information, the Tax Administration Law 2025 will officially take effect from July 1, 2026.