Top 5 Best Chatbot for Website to take care of customers

If you are looking for the best chatbot to integrate into your website to make communicating with customers easy, read this article. Up to now, about 58% of B2B businesses and 42% of B2C businesses are using chatbots for their websites to develop customer care services. In this modern era, chatbot is probably one of the important tools for businesses/groups/organizations to interact with their current and potential customers.

Are you wondering how to integrate a chatbot into your website? Easy, all you need to find a chatbot provider that you want to integrate into your apps and websites.

And in this article, I will show you some of the best chatbots at the moment.

What is Chatbot?

A piece of software capable of doing the work automatically is called a bot. A chatbot is an automated tool that helps a website communicate with customers through a pre-programmed robot. Some chatbots use artificial intelligence to answer questions for customers in the most accurate way.

From answering answers to sending offers based on location, needs… Chatbots can be programmed to meet all your unique needs.

Why use chatbots?

Email marketing is traditionally the best marketing strategy. Like any other successful method, the email platform is overused and overwhelmed. A recent study conducted by Radicati Group showed that a whopping 2.4 million emails are sent every second, with an average professional receiving 141 emails per day. Do you know the average click-through rate of a marketing email? 5-10%. Even with Facebook’s new algorithm that picks posts from friends and family over businesses, chatbots can help you get closer to your customers.

Chatbot helps you chat with customers directly through the web or application platform and save the content on the server. Helps to analyze customer needs.

1. ArtiBot.ai

ArtiBot is an additional chatbot for websites business : it helps in lead generation through automated chat. And it is a very powerful chatbot service because of its handling and support capabilities.

Moreover, this chatbot works 24/7 and contributes to enhancing the customer experience. To have a chatbot as you like, you can hire chatbot programmers and ask them to make your own chatbot.

Functions: Generate Leads, Accept Payments, Book and Schedule Appointments, Connect to LGoogle Calendar.

Why choose it?:

• Always online 24/7
• Answer questions from users
• Ask multiple choice questions
• Expertise

And its price: Use free for free templates. And a pro call is 437k/month.

2. MobileMonkey

MobileMonkey is a popular and heavily used chatbot for websites. It allows you to develop a bot through OmniChat technology. You can use this chatbot in web chat, SMS and even in Messenger.

Its Facebook message click-through rate is 20%. Its main purpose is to save the time and money you spend creating botchat for different platforms (Mobile,Web,etc).

Functions: Facebook Ads, Web Chat, Auto Messaging, OmniChat, etc

Why choose it?

• A single inbox for all integrations
• Monitoring and feedback from different channels.
• Integration with third-party software

Price: 327k/month for Per version. Besides, there is also a free version for you to use.

3. Acobot

Acobot is a chatbot that is recommended by experts/experienced people. This is a good and easy to use free chatbot. It helps customers visit your online sales website and directs them to the place of sale in a way.”friendly“.

It is created to convert ordinary customers into potential customers through defined messages/gestures. So this software is very famous, popular, many people/businesses use. And if you want to have your own chatbot, hire good programmers/freelancers with experience in AI/ML programming in Python.

Reasons to choose it:

• It analyzes the stores and starts on its own.
• Improve over time and enable more interaction
  Supported shopping experience
• Loyalty Program & Generate leads.

Price: You will get a free trial for 15 days. Its fees account for 0.6% of your total revenue.

4. Tidio

Tidio is an online chat service provider. It is powered by chatbot and allows you to communicate with customers on different platforms, including web, mobile, Facebook, etc.

You can answer all user questions through one dashboard and a mobile app anytime from anywhere. And you can use the automation function to be able to answer the questions in the best way.

Functions: Automated chat, AutomateTedious Processes, real-time customer support, multiple channels, etc

Why choose Tidio?

• Chatbot Template to create your own template
• Work based on keywords and customer actions
• Easily integrate a chatbot into a website

Price: Free plan does not have chatbot and Pro plan costs 414k/month.

5. Engati

English is a multi-channel bot platform, best suited for CS, HR, marketing and sales. This platform has been used by longtime users, experts, but experienced people have affirmed that this is a website that provides the best chatbot. It only takes 10 minutes to activate this chatbot and you can use this chatbot for 12 different channels like Skype, Twitter, Viber and Kik.

Why choose Engati?

• Online Store
• Extended Legacy Support
• Higher capacity
• Many templates for you to explore freely
• Video tutorial

Price: Free / 483k for premium features. And it has a free version.

summary

So I have listed the top 5 services that provide good services for your website. Hope you will find yourself a service that provides the best chatbot. See you in the next post.