Microsoft just released a buggy security update for Windows 10 last week. As expected, some Windows users reported that all files on their computer had been deleted. I will guide you how to fix errors and get your files back (this seems to have become a Microsoft tradition, hihi).
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Microsoft also released an update that caused the same error.
Thankfully, those files aren't actually deleted. They just move to another account's folder. Luckily it didn't delete it like it did in the October 2018 update.
But according to the news I just received, some people have report The update completely deleted their files.
Why does this error delete files?
Some people reported that their files were deleted when they updated Windows. The taskbars and menus are also set back to default.
However, your files are not actually deleted and they remain on your computer. You can get them back.
These files are deleted because Windows is trying to log into several different user profiles when they install the update. As Bleeping Computer's Lawrence Abrams said, it appears Windows 10 is uploading a temporary profile for use during the update process, and it cannot restore the user profile when the update is complete.
Microsoft told Bleep Computer that they became aware of the issue on February 12. Woody Leonhard reported the issue to Computerworld on February 13. February 17, Windows Latest wrote multiple Microsoft support staff saying that engineers are working to fix the error. Up to now, the cause on PC has not been determined. Currently, Microsoft is still taking testimony from the victims.
Blame the KB4532693 update
The bug update is KB4532693, Microsoft released this update for Windows 10 on February 11, 2020. Windows Update will automatically install it on your PC. If you use Windows 10, you may already be stuck.
If your PC has an update installed and encounters an error, you don't need to uninstall it or do anything else. This error seems to occur during the update process.
If you have to take your PC out on the street, remember to make it wear a mask. Still don't know if this bug is transmitted through the respiratory tract, hihi.
How to remove updates and get your files back
How to solve this problem? Simple, uninstall this update. Some Windows users have reported that the problem was resolved when they used this method.
To remove the update, go to Settings > Update & Security > Windows Update > View Update History > Uninstall Updates.
You can also enter Control Panel > Programs > View Installed Updates. Both ways take you to a window.
Copy “KB4532693” (without quotes) and paste it into the search box, then press Enter.
You will see this text appear “Update for Microsoft Windows (KB4532693)”. Click on it and then click “Uninstall”.
Restart your device after uninstalling the update. Sign in and your PC will work normally.
If it doesn't work for some reason, you can go to C:\Users\. You will see that your user folder has been renamed. For example: If your User folder is usually C:\Users\Chris, it will be changed to Chris.bak or Chris.000. You can go into that folder and find your files again.
Microsoft support staff said that users can fix the error for some by creating a new local account and moving files from the old User folder to the new User folder.
However, I recommend that you simply uninstall the buggy update. It's also a lot easier and will also fix the problem. Microsoft may re-release the update in the future when the issue is resolved.
A recent update also failed
This is just one of the February 2020 updates. Microsoft has removed the version KB4524244 off servers last week when the update caused various problems on some PCs, including the “Reset This PC” faulty.
In a recent error update, Microsoft also successfully fixed it black wallpaper error on the last update of Windows 7
